The gap between business-to-business buyers and sellers has been growing, according to CSO Insights, the research division...
Posted on 06/18/2018
While many millennials can’t imagine a world without Netflix, the truth is that there was a time when movie-rental...
Posted on 05/29/2018
SalesHero last week introduced a new artificial intelligence-based sales assistant known as "Robin." Built for...
Posted on 05/03/2018
Inbenta this month released new application programming interfaces and software development kits that let enterprises customize...
Posted on 04/24/2018
Rodrigo Vaca is vice president of marketing for CRM at Zoho.In this exclusive interview with CRM Buyer reporter Vivian Wagner,...
Posted on 04/04/2018
SalesDirector.ai has released a self-service version of its artificial intelligence sales execution and sales forecasting...
Posted on 02/20/2018
Business has always been an exchange — people helping people get what they want. But these days, companies seem more...
Posted on 02/14/2018
Analysis by Jeffrey M. Kaplan One of the biggest challenges facing organizations of all sizes trying to move to the...
Posted on 01/15/2018
Genesys has unveiled a new integration between its customer management solution, Genesys PureCloud, and Amazon Lex...
Posted on 12/01/2017
Tushar Makhija is vice president of revenue at Helpshift, a mobile customer service platform that allows businesses to integrate...
Posted on 11/12/2017
Keeping customers satisfied is the No. 1 priority of any retail business. Technological advances such as interactive voice...
Posted on 11/08/2017
