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Posted By:  Ecommerce Exchange on 01/25/2018 in Artificial Intelligence

New to Automation? Tools to Help Integrate AI Into the Workplace

New to Automation? Tools to Help Integrate AI Into the Workplace

Artificial Intelligence is increasingly prevalent in today's workplace. As a result, a growing number of businesses and organizations recognize that without embracing automation they will soon be left behind.

Not only can machine learning tools help us to complete daily tasks and free up time in the busy work day, but some tools also can help us to connect more effectively with our consumers.

If you are new to the world of automation, it's wise to familiarize yourself with the AI tools available today. Understanding which automation tools are available will help you to decide which ones to implement in your workplace.

Here are some AI tools to consider.


A Chatbot is a computer program which conducts a conversation via auditory or textual methods. Such programs are often designed to convincingly simulate how a human would behave as a conversational partner. 

Chatbots come in all shapes and sizes, so depending on your industry, you will need to make sure you select the best chatbot based on your specific needs. One way of identifying what type of bot will serve you best is to outline your goals and research what your customers expect from you. For example, if you are working in retail, choosing a bot that can act as a personal shopping assistant might be idea for your platform.

Conversational Intelligence 

Gridspace provides businesses with a tool that can analyze conversations and feedback, also known as "conversational intelligence." This information aims to help companies become more aware of what they need to do in order to improve consumer relationships and ultimately become more profitable. 

From speech insights -- which help you investigate data assets -- to monitoring compliance, Gridspace is changing the way businesses look at conversation in order to enhance productivity and growth.


A workflow is an orchestrated and repeatable pattern of business activity enabled by the systematic organization of resources into processes that transform materials, provide services, or process information.

Workflow is an application for any office that is looking to get more organized and get into the flow. A series of actions automates repetitive tasks, or rather, "workflows." You can program the app to solve specific problems, such as organizing files or setting reminders. The app also makes room for flexibility, letting you decide how you want to organize your tasks, and provides file management, which can connect to other apps and services.


AI and machine learning algorithms are increasingly being brought to bear on collaborative business processes. Smartsheet aims to make automation accessible to everyone, no matter how complex the task. This tool allows workers to collaborate on an easy-to-use platform that can be shared with team members and stakeholders. Smartsheet also focuses on accountability, providing activity logs and shared views with history, ensuring everyone is on the same page.


Whether you need to enhance your customer communications, or get a handle on daily tasks, these tools offer a wide variety of services that are accessible for professionals who are beginning their journey into the world of artificial intelligence. And remember, automation isn't just about streamlining workplace activity, it's also about freeing up space to focus on new projects, boosting financial revenue, and promoting professional growth.

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